english version

As a member of i-CABLE Communications Limited, we are dedicated to be a leading broadcasting and telecommunications services provider in Hong Kong, commanding one of the largest and most influential TV viewer and communications service user bases in town. It owns and operates one of the near universal wireline telecommunications networks in Hong Kong, over which it provides Television, Broadband and Telephony services to well over one million households and businesses. To contribute to our business growth, we invite applications for:

Senior Customer Service Officer
Service Works Dept
Post Date: 01 May 2020
(Ref. No. NOD0891/05/HP)

  • To be responsible for handling and raising outage and incident; handling incoming call from BMO / IOC for network issue; handling Customer Service hotline technical calls at overnight time; monitoring equipment system and co-operating with internal partners
  • Form 5 or above with minimum 1 year relevant working experience
  • Proficient in PC applications and MS Office
  • Good command of both spoken and written English and Chinese
  • Independent, co-operative, hardworking, willing to learn, good communication skills
  • 24 hours shift duty is required

We offer competitive remuneration packages and advancement opportunities. Interested parties, please write with full resume to Director, Human Resources, Human Resources Department, i-CABLE Communications Limited, 7/F Cable TV Tower, 9 Hoi Shing Road Tsuen Wan, N.T. or fax to 2112 7841 or via email hrsc@cabletv.com.hk (Please quote reference number and position applied for). For other information, please visit our website http://www.i-cable.com. Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.

We are an equal opportunity employer.