As a member of i-CABLE Communications Limited, we are dedicated to be a leading broadcasting and telecommunications services provider in Hong Kong through our multi-channel subscription television service and innovative multi-media services on our broadband network. To contribute to our business growth, we invite applications for:

Senior Customer Service Officer
Service Works Dept
Post Date: 01 Jun 2020
(Ref. No. NOD0891/06/HP)

  • To be responsible for handling and raising outage and incident; handling incoming call from BMO / IOC for network issue; handling Customer Service hotline technical calls at overnight time; monitoring equipment system and co-operating with internal partners
  • Form 5 or above with minimum 1 year relevant working experience
  • Proficient in PC applications and MS Office
  • Good command of both spoken and written English and Chinese
  • Independent, co-operative, hardworking, willing to learn, good communication skills
  • 24 hours shift duty is required

We offer competitive remuneration packages and advancement opportunities. Interested parties, please write with full resume to Director, Human Resources, Human Resources Department, i-CABLE Communications Limited, 7/F Cable TV Tower, 9 Hoi Shing Road Tsuen Wan, N.T. or fax to 2112 7841 or via email (Please quote reference number and position applied for). For other information, please visit our website Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.

We are an equal opportunity employer.