As a member of i-CABLE Communications Limited, we are dedicated to be a leading broadcasting and telecommunications services provider in Hong Kong through our multi-channel subscription television service and innovative multi-media services on our broadband network. To contribute to our business growth, we invite applications for:

Customer Service Supervisor
Customer Service Hotline Dept
Post Date: 01 Dec 2018
(Ref. No. SS0300/12/HP)

  • To be responsible for handling subsrcipbers network or technical enquires; establishing good relationship with customers by provision of one-stop care service
  • Form 5 or above with minimum 3 years relevant customer service experience in supervisory level
  • Knowledge in PC applications, MS Office and Chinese word processing
  • Excellent command of spoken English & Chinese
  • Independent, customer-oriented with sound interpersonal and leadership skills
  • Shift duty is required
  • (Candidate with less experience will be considered as Assistant Customer Service Supervisor)

We offer competitive remuneration packages and advancement opportunities. Interested parties, please write with full resume to Director, Human Resources, Human Resources Department, i-CABLE Communications Limited, 8/F Cable TV Tower, 9 Hoi Shing Road Tsuen Wan, N.T. or fax to 2112 7841 or via email (Please quote reference number and position applied for). For other information, please visit our website Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.

We are an equal opportunity employer.